A stalled car on the side of the road is more than a hassle for the driver; it’s a traffic hazard. If you have a mechanical problem or need assistance, the Inland Empire’s transportation agencies RCTC and SBCTA have two programs to get you on your way.

Freeway Service Patrol (FSP)

When you get a flat tire, FSP will come to the rescue if you're on the busiest segments of the 10, 60, 91, 215, and 15 freeways (see map below) during peak commute times.

All tow trucks are white and display the FSP logo. The drivers wear blue uniforms and yellow safety vests with the same logo. Drivers complete a special training program and are certified by the California Highway Patrol (CHP).

FSP drivers will jump start your car if your battery is dead, refill your radiator and tape hoses, change a flat tire, or provide a gallon of gas if you run out. If they can’t get your car going, they’ll tow it free of charge to a location approved by the CHP. FSP will also contact additional assistance for you by calling an auto club or towing service. FSP cannot tow you to a private repair facility or recommend other tow services or repair shops.

FSP Operating Hours

Monday — Thursday (except holidays)

5:30 a.m. - 8:30 a.m.
2:30 p.m. - 6:30 p.m.

Friday (except holidays)

5:30 a.m. - 8:30 a.m.
12:30 p.m. - 6:30 p.m.

Call Boxes

Our network of solar-powered Call Boxes provides a direct connection to a live operator when you’re out of cell phone range or your phone’s battery is depleted. Call Boxes are located approximately every mile to two miles apart on most major highways in Riverside and San Bernardino Counties, depending on availability of a consistent cellular signal in the area, other motorist aid services, and ADA access. To speak with a live operator, lift the handset and press the GREEN button. If you are hearing or speech impaired, press the RED button to active the TTY device. You will then be connected to a Call Box operator who will help you in getting assistance. It is important to make sure that you are in a place where you feel safe while using a Call Box.

Safety Tips

• If you experience a freeway emergency, call 9-1-1
• For non-emergency FSP services please call the CHP dispatch public line at (909) 428-5400
• Never cross the freeway to find assistance.
• Pull your car as far as possible to the right on the shoulder.
• Exit the vehicle on the passenger side.
• Look for a Call Box you can reach without crossing an on-ramp or an off-ramp.